ssm

Quick and efficient customer support in the daily use of information technologies reflects professionalism in a service company. The systema service management (ssm) serves as your competent contact for all questions related to basic software operations. Our service unit is the central point of contact for operational issues and is responsible for the central operational coordination of customer systems in four core areas.

• systema service center - support in daily IT use
• SAP Basis - basic functionalities of the SAP landscape during ongoing operations
• mpa Support - basic functionalities for mpa implementation and operation 
• IT-Helpdesk Salzburg - for the Salzburg Regional Hospitals

Furthermore, ssm provides the organizational framework for on-call services and, as central point of contact, coordinates these services and maintenance windows. During the implementation of projects service management, planning and, subsequently, central operation management is built up for our customers.