The comprehensive and satisfactory implementation of information systems in various fields of application in health care is the basis for their successful use. These projects involve many different professional groups with different professional jargons. Coming from different directions these groups aim at finding common grounds.
In order to meet this challenge of combining different languages with profound IT knowledge a separate service area was created several years ago - before other international companies did so. This service area deals exclusively with the management of projects and programs. A hallmark sign of these projects is the integration of several IT system areas and various professional groups. This enables the project manager to act as a translator among the people involved in a project (physicians, nurses, administrative employees, technicians) and as an all-rounder equipped with broad knowledge. He may view the project from different angles to create a "big picture".
A broad knowledge in project management which is supplemented by ongoing further trainings forms the basis of the certified project manager's work.
Similarly, the project standards adapted to special requirements in health care are being constantly advanced by integrating experience gained in numerous projects.
Basically, these projects are carried out according to internationally acknowledged standards of project and program management IPMA.
Project managers act independently of products and service areas which allows them an objective view of their project. This enables project managers to concentrate on achieving project targets. However, if necessary, they may have recourse to product experts.
The service unit pmo enjoys high customer acceptance and satisfaction and gives proof of its competency on an ongoing basis.
For systema project management is not just a flowery phrase but a matter of course.